Last updated: May 25, 2018
How and when we collect information
We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number, credit card number and email address. If you sign up to receive a newsletter, we will collect your email address and may ask you for your first name. If you take advantage of special services offered by us, we may collect other relevant personal information.
What we do with your information
We treat your information with the utmost care and ensure that your data is only used by The Printed Home. The data is stored and used to enable us to fulfill our commitments to you.
We use your personal information to:
- Process your orders and payments
- Deliver your purchases to you
- Respond to your customer service requests
- Inform you of relevant special offers (unless you have opted out)
If you sign up to receive a newsletter, we will use your email address to send you information about The Printed Home's latest news, events, products or services that we think you may find useful. We will do so only if you have opted in via a sign-up form or during the checkout process. At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by clicking "Unsubscribe" at the bottom of those emails.
We partner with credit card processing companies (PayPal and Stripe) to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We do not store PIN data or 3-digit security codes.
We do not disclose personal information to third party service providers except in the following situation:
Third party service providers
Orders for posters and prints are periodically fulfilled on our behalf by our nominated fulfillment company. We also use United States Postal Service (USPS) to deliver your orders. Both have access only to the order information (print designs and sizes) and shipping information needed to perform their respective function, but are obligated not use it for any other purposes. Payment information is never shared with them.
Links to other websites
Under no circumstances do we rent, trade or share your email address with any other company for their marketing purposes without your consent.